Legal

Privacy Policy

Last updated: 1 January 2025

1. Introduction

LeadsRanc Consultancy ("LeadsRanc", "we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit leadsranc.com or engage with our services.

Note: This is a placeholder policy. Before going live, this document must be reviewed and finalised by a qualified legal professional to ensure compliance with applicable laws including GDPR, CAN-SPAM, and local data protection regulations.

2. Data We Collect

We may collect the following categories of personal data:

  • Contact information (name, email address, phone number, company name)
  • Usage data (pages visited, time on site, referring URL)
  • Communication data (emails, call recordings where applicable)
  • Transaction data (payment and billing information for service contracts)

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries and provide our services
  • Send service updates, reports, and campaign communications
  • Improve our website and service offering
  • Comply with legal obligations

4. Legal Basis (GDPR)

Where GDPR applies, we process your data on the legal bases of: (a) your consent, (b) the performance of a contract, (c) compliance with a legal obligation, or (d) our legitimate interests in operating and improving our business.

5. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months. Client data is retained for the duration of the service relationship and up to 12 months thereafter.

6. Your Rights

Subject to applicable law, you have the right to access, correct, delete, or restrict processing of your personal data. You may also withdraw consent at any time. To exercise any of these rights, contact us at privacy@leadsranc.com.

7. Contact

For privacy-related queries, contact LeadsRanc Consultancy at privacy@leadsranc.com.