Privacy Policy

1. Introduction

LeadsRanc Software Studio ("LeadsRanc", "we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit leadsranc.com or engage with our software development services.

2. Data We Collect

We may collect the following categories of personal data:

• Contact information (name, email address, phone number, company name)
• Project enquiry details submitted via our contact form
• Usage data (pages visited, time on site, referring URL) via analytics cookies
• Communication data (emails and call records where applicable)
• Transaction data (payment and billing information for project contracts)

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and deliver our software development services
• Send project updates, proposals, and service communications
• Improve our website and service offering using anonymised analytics
• Comply with legal and contractual obligations

4. Cookies & Analytics

We use Google Analytics 4 to understand how visitors interact with our website. This service uses cookies — small text files stored in your browser — to collect anonymised usage data (pages visited, session duration, geographic region).

Analytics cookies are only placed after you explicitly accept them via the cookie consent banner. You may decline or withdraw consent at any time by clearing your browser cookies or declining in the banner. IP addresses are anonymised before processing. No personally identifiable information is shared with Google Analytics.

We do not use advertising cookies, retargeting pixels, or cross-site tracking.

5. Legal Basis (GDPR)

Where GDPR applies, we process your data on the legal bases of: (a) your consent (analytics cookies, marketing communications), (b) the performance of a contract (project delivery), (c) compliance with a legal obligation, or (d) our legitimate interests in operating and improving our business.

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months. Project-related client data is retained for the duration of the engagement and up to 36 months thereafter for legal and warranty purposes.

7. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. Data is shared only where strictly necessary to deliver services (e.g., hosting providers, transactional email), and only with providers that maintain appropriate data protection standards.

8. Your Rights

Subject to applicable law, you have the right to access, correct, delete, or restrict processing of your personal data. You may also withdraw consent at any time. To exercise any of these rights, contact us at leadsranc@gmail.com.

9. Contact

For privacy-related queries, contact LeadsRanc Software Studio at leadsranc@gmail.com or by phone at +233 55 874 9735.